Shipping Charges
| For total order | Ground | 2nd Day | Next Day | Alaska, Hawaii, Puerto Rico |
| < $25.00 | $6.75 | $17.50 | $27.50 | $27.50 |
| $25.00 to $49.99 | $7.50 | $20.00 | $30.75 | $30.75 |
| $50.00 to$ 99.99 | $8.25 | $23.75 | $45.00 | $45.00 |
| $100.00 to $199.99 | $9.50 | $31.25 | $47.50 | $47.50 |
| $200.00+ | 7% of order | 15% of order | 30% of order | 30% of order |
| Please call for a quote if shipping to Canada, Mexico, and other locations not listed above. | ||||
| PREMIUM PROCESSING FEES apply to orders needed in less than 7 business days. | ||||
Do you have rush service?
Yes. We will accept orders for faster delivery when we can accommodate them. Premium processing fees and express shipping charges will be incurred. For fastest service, orders should be paid by credit card. Because our items are handmade, some items may not be available for rush delivery. Please call customer service to discuss your needs.
Orders that must be delivered in 1-4 working days or less are subject to a rush surcharge of 30% of the order, plus Next Day Air.
Orders that must be delivered in 5-6 working days or less are subject to a rush surcharge of 30% of the order, plus 2nd Day Air.
Orders that must be delivered in 7-12 working days or less are not subject to a rush surcharge however depending on where you live, you may have to pay for air shipping to get your products on time.
Cut Off Time for Internet Ordering:Web orders received after 5:00 pm, Eastern Standard Time, are processed the next business day.
Rush charges:Most products are manufactured 7-12 working days after we receive your approval to begin production. If your order needs to be delivered in 1-4 days, there is a 30% premium processing fee, plus charges for Next Day Air. If your order is needed in 5-6 days, there is a 30% premium processing fee plus 2nd Day Shipping charges. Orders needed in 7-12 days pay no rush charges but, depending on where you live, you may have to pay for air shipping to get your products on time. Note that the minimum rush charge is $15.
Does everything ship together?For various business reasons (production time, weight, etc.) certain items are shipped separately to provide the highest product quality. An example would be an order for rosettes, silver and riders numbers. This would be shipped in three separate boxes so that none of the items are damaged during shipment. Shipping charges may vary from what is quoted on the web – the confirmation that you receive from customer service will reflect the correct prices for orders with mixed items. For more information you can call our Customer Service department Mon – Fri, 8am – 7pm EST at (800) 556-2440.
Do you offer Saturday delivery?Yes we do if ordering by phone. Internet orders do not allow Saturday delivery. Phone orders can be delivered on Saturday anywhere that UPS delivers to on Saturdays. Note that they do NOT deliver everywhere on Saturdays that they deliver to during the week. Packages which must be delivered on Saturday are subject to a $15.00 per package charge and must be ordered over the phone: 1-800-556-2440.
